Support

Need help with Debtera? Contact support and we will get back to you within 24 hours.

Contact email

Please include your account email, device type, app version if available, and a short description of the issue.

Response time

Within 24 hours

Support requests are reviewed as quickly as possible. Most messages receive a reply within 24 hours.

Troubleshooting

Make sure you are using the latest version of Debtera.
Close and reopen the app.
Check that your internet connection is working.
Sign out and sign back in if account data is not loading.
If the issue continues, email support with what happened and any error message you saw.